Returns & Exchanges
At Camel Outdoor, we want you to be fully equipped for your next adventure, which is why we offer a 30-day window for returns and exchanges on all gear in original condition. If your outdoor apparel doesn't meet your expectations, our streamlined process ensures you get the right fit or a full refund quickly.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Gear
Place the items in their original packaging with all tags attached, ensuring the gear is clean and unworn to qualify for a refund.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse inspects your return, we will process your refund to the original payment method or ship your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing